General AI agency
We design the system. Then it runs.
Custom agents, automations and software for the work still done by hand.
Sample day on the desk
- Email → AgentAn email comes in. An agent reads it, works out what's being asked and starts the record.
- Docs → CRMThe notes are written once and saved to both the documents and the CRM.
- Site → ChatbotSomeone writes in on the website. A chatbot answers, asks the qualifying questions and passes on what it can't answer.
- Data → WorkflowAn order or a form changes. A workflow updates every system, so nobody retypes it.
- Desk → PersonWhatever needs judgment lands with a person, details attached.
01Capabilities
What we build.
Six things businesses ask for first. The rest of the agency sits underneath.
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01
Custom agents
An agent that reads each request, answers it and updates your records. Anything that needs judgment goes to a person.
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02
Automations
Information is entered once and lands everywhere it needs to go: email, documents, the CRM and the calendar. Nobody retypes it.
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03
Chatbots
Answers on your website or in messages, asks the qualifying questions and passes on what it can't answer.
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04
Voice agents
Answers the call, takes the details and books the meeting.
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05
Custom software
Software built around the way the business already works, from back-office apps to the links between the tools you have.
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06
Websites
The public site, built alongside the systems behind it.
Also in the agency
- Internal toolsThe screens the team uses to do the work.
- Data and dashboardsA view of the records the business already keeps.
- ContentDrafts, answers, and the pages that have to stay current.
- StrategyWhere to start, what to connect, and what to leave alone.
- Fractional AI teamA standing team for the builds that shouldn't be one-offs.
02Process
Audit to a running system.
Most first builds go live in 3–7 days. Complex automation takes 2–4 weeks.
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Day 0
Audit
We look at the inbox, the tools, and the work that gets retyped.
- Free, thirty minutes
- The first build is scoped in the meeting
- Pricing is quoted after it
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Days 1–5, typically
Build
Voice, chat, software, a site, or a workflow, connected to the tools you already run.
- Built on the tools already in use
- Fully managed by us
- You review it before it goes live
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Typically day 3–7
Launch
It goes live next to the way you work now.
- We deploy and monitor
- Complex automation in 2–4 weeks
- The current operation stays in place
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Then
Run
The system runs. Anything that needs judgment goes to a person.
- Works after hours
- The person gets the full context
- Add the next system when the first one is doing the work
The same four moves at any desk.
- Call
- Site chat
- Form
Agent
- CRM
- Calendar
- Documents
- A person
01 · Trigger
What starts it
A new matter arrives by email, or by phone.
02 · Agent
Who answers
An agent reads the ask and drafts the note.
03 · Tools
What it touches
It files the document and writes the lead into the CRM.
04 · Handoff
Where it lands
A person gets the matter, with the details attached.
Runs on the systems you already use
- Retell
- OpenAI
- Twilio
- Stripe
- Supabase
- Resend
- Cal.com
03Work
Selected work.
Sites for a hospitality group, restaurants, an event venue, a hotel and a timber yard. Four are public; follow the links.
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Visit site (Laurel Lodging, opens in a new tab)
Laurel Lodging
Company site for a group that owns and operates branded hotels from Mount Laurel.
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Visit site (Redz, opens in a new tab)
Redz
Restaurant site for Redz in Mount Laurel, with a text concierge named Henry.
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Visit site (Infused, opens in a new tab)
Infused
Site for the tapas bar and cocktail lounge inside the Holiday Inn Cherry Hill.
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Visit site (Events at The Falls, opens in a new tab)
Events at The Falls
Venue site for weddings, meetings, and celebrations at The Falls, DoubleTree Suites Mt. Laurel.
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Hotel Dolce
Site rebuild for Hotel Dolce by Wyndham Parsippany.
No public link
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Maxwell Timber
Site for a saw mill and lumber yard in Tabernacle, New Jersey.
No public link
04About
Who builds it.
Trinity Industries is Joshua Trinity's AI agency. The person you meet in the audit is the person who scopes the build. After launch we stay on it: we deploy it, watch it and change it as the work changes.
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01
A person stays in the loop
Anything that needs judgment goes to a person, with the details attached.
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02
Your tools, not new ones
We build on the email, calendar, CRM and documents you already run.
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03
One system at a time
Start with the build that saves the most retyping. Add the next one when the first is doing the work.
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04
Plain answers
Before anything is built you'll know what it does, what it touches and what it costs.
05Estimate
Estimate the hours you'd get back.
Your numbers, not ours: team size × the hours each person gets back each week × the hourly wage × 4 weeks.
Bring these numbers to the audit.
Estimated monthly value
$7,000
50 hours a week · 200 hours a month
06Questions
Before the meeting.
07Book
Pick a time.
In thirty minutes we find the work worth automating first.
Founder
Free, thirty minutes. The first build is scoped in the meeting; the quote follows.